Privacy Policy

 

Last updated: September 2, 2025

Thank you for choosing to be part of our community at Grove Brands LLC, doing business as Grove Brands (“Grove Brands,” “we,” “us,” or “our”). We are committed to protecting your personal information and respecting your privacy. If you have any questions about this policy or our practices, please contact us at info@grovebrands.com.

This Privacy Policy explains what information we collect, how we use it, and the rights you have. By using our website www.grovebrands.com or any related services, sales, marketing, or events (collectively, the “Services”), you agree to the terms of this policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

Information You Provide

We collect personal information that you voluntarily give us, including:

  • Contact details: name, email, phone number, business information, social media handles.

  • Account information: passwords, password hints, or similar security credentials.

  • Customer content: survey responses, testimonials, and other communications.

You are responsible for ensuring that the information you provide is accurate and up to date.

Information Collected Automatically

When you use our Services, we automatically collect:

  • Technical details: IP address, browser type, device characteristics, operating system, language settings, and referring URLs.

  • Usage information: pages visited, links clicked, and activity on our Services.

  • Location data: general geographic location (such as country or city).

  • Online identifiers: cookie IDs, device IDs, and tracking identifiers.

Like most businesses, we use cookies and similar technologies to collect this information.

2. How We Use Your Information

We use your information to:

  • Provide and operate our Services.

  • Process transactions and manage orders.

  • Respond to your requests, questions, and feedback.

  • Send administrative updates, such as policy or service changes.

  • Deliver marketing communications (you can opt out at any time).

  • Personalize and deliver targeted advertising.

  • Conduct analytics to improve our Services and user experience.

  • Detect, prevent, and address security issues, fraud, or misuse.

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information with:

  • Vendors and service providers who help us operate the Services (e.g., payment processors, hosting providers, analytics providers, and marketing partners such as Google and Meta).

  • Business partners during a merger, sale, financing, or acquisition.

  • Advertising partners who deliver targeted ads using cookies and pixels.

  • Legal authorities if required to comply with law, regulation, or court orders.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Keep our Services secure and functioning.

  • Measure performance and improve usability.

  • Deliver personalized advertising and content.

Examples include the Google Ads pixel and the Meta (Facebook/Instagram) pixel. You can control cookies through your browser settings. Disabling cookies may affect functionality.

5. Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this policy, unless longer retention is required by law (e.g., for tax, accounting, or compliance reasons). After that, we delete or anonymize the data.

6. Data Security

We use organizational and technical safeguards to protect your personal information. While we take steps to secure your data, no system is 100% secure. Transmission of information online is at your own risk.

7. Children’s Privacy

We do not knowingly collect or market to children under 18. If we learn that we have collected data from a minor, we will delete it. Parents or guardians who believe their child’s data has been collected should contact us at info@grovebrands.com.

8. Your Privacy Rights

Depending on where you live, you may have rights including:

  • Access to the personal information we hold about you.

  • Correction of inaccurate or outdated data.

  • Deletion of your personal information.

  • Data portability (a copy of your data in a usable format).

  • Restriction or objection to certain processing.

  • Withdrawal of consent where processing is based on consent.

California Residents (CCPA): You have the right to request disclosure of the categories of personal information we collect, use, and share. You also have the right to request deletion of your information and to opt out of the “sale” of your personal information. Grove Brands does not sell personal information.

European Economic Area (GDPR): Grove Brands is the data controller for your personal information. You have the right to lodge a complaint with your local supervisory authority.

To exercise your rights, please email info@grovebrands.com. We will respond within 30 days.

9. Do Not Track

We do not currently respond to “Do Not Track” signals because there is no industry standard. If one is adopted in the future, we will follow it.

10. Changes to This Policy

We may update this Privacy Policy to stay compliant with laws and business practices. Updates will be posted on this page with a new “Last Updated” date. For material changes, we may notify you by email or a prominent notice on our website.

11. Contact Us

If you have any questions about this policy or how we handle your data, you can reach us at:

Grove Brands LLC
609 W. Emma St.
Tampa, FL 33603
United States
info@grovebrands.com